Privacy Policy

Last updated: 13 May 2026

Who we are

Brandor is a packaging strategy and design studio for health, supplement and CPG brands. We’re based in Australia and operate the website Brandor.

This privacy policy explains how we collect, use and protect your personal information.

What information we collect

We collect information you give us directly, including:

Your name
Email address
Phone number
Brand name
Product category
Information about where you are in your business journey
Any other details you share with us when you contact us, enter a competition or use our services

We also collect some technical information automatically when you visit our website, including your IP address, browser type and pages you visit. This helps us understand how people use the site.

How we collect it

We collect your information when you:

Fill in a form on our website
Enter a competition we’re running
Sign up for our mailing list
Contact us by email or phone
Scan a QR code at an event
Request a packaging review or strategy session
Book a consultation

Why we collect it

We use your information to:

Provide the services you’ve asked for
Send you a Packaging Review, Shelf Score or Strategy Session if you’ve requested one
Contact you if you’ve won a competition
Send you updates, insights and offers related to packaging strategy and design (only if you’ve agreed to receive them)
Improve our website and services
Respond to your questions

How we use it

For competitions

If you enter a Brandor competition, we use your information to run the competition, contact winners and provide any prizes or follow-up information related to the event.

Competition entries may also be used as a lead generation activity to help Brandor understand which brands may benefit from packaging strategy, design or commercialisation support. Entering a competition does not place you under any obligation to work with Brandor.

Confidentiality and sensitive business information

Confidentiality is extremely important to Brandor.

We understand that founders and brand owners often share commercially sensitive information about products, formulations, packaging concepts, launch plans and business challenges. Any confidential business information shared with us will be treated respectfully and handled with care.

We do not sell your information to third parties.

We do not publicly share your brand, packaging concepts, business stage or commercially sensitive information without your permission.

Any information submitted through our website, event forms, strategy sessions or competitions is accessed only by authorised Brandor team members or trusted service providers who help us operate our business.

Where possible, we minimise the amount of personal and commercially sensitive information collected.

Marketing communications

If you choose to join our mailing list or opt in during a competition or event, we may send you:

Packaging and branding insights
Educational content
Event invitations
Service updates
Promotional offers

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Cookies and website analytics

Our website may use cookies and analytics tools to understand how visitors use the site and improve the user experience.

Cookies are small files stored on your device that help websites function properly and collect website usage information.

You can usually disable cookies through your browser settings if you prefer.

Third-party services

We may use trusted third-party platforms to help run our website, forms, email communications, competitions and booking systems. These providers may store or process your information on our behalf.

We take reasonable steps to work with providers that protect personal information appropriately.

Data security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, disclosure or alteration.

However, no website or online system can guarantee complete security. By using our website, you acknowledge that online data transmission carries some level of risk.

Access and correction

You can request access to the personal information we hold about you and ask us to correct inaccurate information.

To do this, please contact us using the details below.

How long we keep information

We keep personal information only for as long as reasonably necessary to provide services, meet legal obligations, resolve disputes or support legitimate business activities.

Your choices

You can choose not to provide certain information, although this may limit our ability to provide some services or competition entries.

You may also request that we remove your information from our marketing systems at any time.

Changes to this policy

We may update this privacy policy from time to time. Any updates will be posted on this page with the revised date.

Contact us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Brandor
Website: brandor.com.au
Email: hello@brandor.com.au