The conversation

Every Brandor engagement begins with a conversation. Not a lengthy brief or a formal proposal – Just an honest discussion about where your brand is, what your packaging needs to achieve and what’s standing between your product and the shelf.

We work with founders at every stage. From brands building packaging from the ground up to products already in market that aren’t converting.

Whatever stage you’re at – Bring your questions. We’ll give you straight answers.

Common questions

Frequently asked questions about working with Brandor.

What types of brands does Brandor work with?

Brandor works with emerging and challenger brands in the health, supplements and FMCG space – Founders who are serious about retail and ready to compete on shelf. This includes brands at pre-launch, scaling, relaunch and major retail pitch stages.

Does Brandor work with health and supplement brands specifically?

Yes. Health and supplements is a core Brandor specialisation. We design TGA-compliant packaging for therapeutic goods, supplements and OTC products – Balancing compliance requirements with shelf impact and consumer trust. It is one of the most demanding categories in retail and one where experience and expertise make a significant commercial difference.

What is a packaging audit and do I need one?

A packaging audit is an expert assessment of how your current packaging performs at shelf – Scored across visibility, clarity, relevance, credibility and compulsion. If your product is in market and not converting at the rate it should, or if you want an honest read before a major retail pitch, a packaging audit is the fastest way to find out where you stand and what to fix.

How does Brandor handle TGA compliance in packaging design?

Brandor has extensive experience designing TGA-compliant packaging for therapeutic goods, supplements and OTC products. This includes navigating permitted claims, mandatory label requirements, warning statements and ingredient disclosure – All within a design framework built for shelf performance. Compliance and shelf impact are not mutually exclusive. Getting both right is a specialist skill.

Can Brandor help if my product is already in market?

Yes. Many brands come to Brandor after discovering their packaging isn’t performing – Low sell-through, buyer feedback or a relaunch trigger. We assess what’s working, what isn’t and build a clear path forward. Existing market presence is not a barrier – It’s often the clearest brief.

What does sustainable packaging design involve?

Sustainable packaging design at Brandor balances environmental responsibility with retail performance. For health and wellness brands where sustainability is central to the brand story, it needs to be communicated credibly at shelf – Not just signal intent. We design sustainable packaging that earns consumer trust and performs commercially.

Where is Brandor based and does it work with brands nationally?

Brandor is an Australian design studio, based in Sydney, working with brands nationally. Engagements are conducted in person and remotely depending on location and project requirements.

How do I get started with Brandor?

Every engagement starts with a conversation. Get in touch via email or call directly. You’ll hear back from Jen Walker within one business day – No account managers, no junior teams.

Who is this for?

This is for founders who are serious about retail.

Launching

Building packaging from scratch and need it to earn ranging from day one. Strategy first, design second.

Scaling

Already in market and preparing to pitch to major retailers, expand distribution or compete harder on shelf.

Pitching

A buyer meeting is coming up and the brand or packaging needs to make the right impression before you’re in the room.

Relaunching

On shelf but not converting. An honest assessment and a clear path forward – Before it costs more.

What to expect

What happens when you contact Brandor?

Every enquiry is handled directly by Jen Walker, Packaging Strategist. There are no account managers or junior teams – Just senior, specialist expertise from the first conversation.

You will receive a response within one business day. From there a time will be arranged to discuss your brand, your category and what your packaging needs to achieve.

No obligation. No hard sell. Just a straight conversation about whether Brandor is the right fit – And what it will take for your product to be chosen.

Bring your brand to Brandor

Tell us where you are and what you’re working towards. We’ll give you an honest assessment of what’s working, what’s costing you and what needs to change.